F&B Hostess

A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan’s fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest’s needs.

MAIN RESPONSIBILITIES
• Check guest reservation book and track occupancy chart for space;
• Greet guests as they arrive in a professional and courteous manner and guide them to tables according their preference;
• Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service;
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems;
• Recognize regular guests by name and utilize the guest’s name consistently;
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials;
• Helping out with other positions in the restaurant as needed.

QUALIFICATIONS AND EXPERTISE
• Reading, writing and oral proficiency in English and Italian;
• Excellent communication and organization skills;
• Working computer skills and knowledge;
• Able to work calmly & confidently under pressure;

ADDITIONAL INFORMATION
• Employment Type: Full-Time
• Location: Milan, Italy
• Languages Required: Italian, English (additional languages are a plus)
• Contract Duration: 6 months
Benefits:
• Meals provided in the staff restaurant
• Uniform and laundry service
• Exclusive discounts at Armani stores
• Access to corporate benefits via the company app

Applicants must have legal authorization to work in Europe.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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