Chef de Rang

Chef de Rang

The Hotel

Following two years of extensive renovation, the historic Albergo Italia reopens under the new name Le Graal Cortina, part of the luxury collection “Le Graal.”

This 5-star luxury hotel, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service. The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered. The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.

Job Overview

Chef de rang is a role within the front-of-house staff and plays a crucial role in delivering high-quality service to guests.

Responsibilities

Coordination& team collaboration:

•                     Oversee the service team and ensure smooth coordination during service hours.

•                     Assign tasks to other waitstaff and culinary support staff, ensuring that each team member knows their responsibilities.

•                     Train new waiters staff members on service procedures, menu knowledge, and customer interaction.

•                     Collaborate with culinary staff and other front-of-house personnel to ensure seamless communication and cooperation

Table Service:

•                     Responsible for providing excellent and attentive table service to guests.

•                     Take orders from guests, present menus, and provide recommendations when requested.

•                     Possess a deep understanding of the menu, including ingredients, preparation methods, and presentation.

•                     Serve food and beverages promptly and with attention to detail.

Customer Relations:

•                     Interact with guests in a professional and kindlymanner, addressing any concerns or special requests.

•                     Ensure that guests have a positive dining experience and address any issues that may arise during their visit.

•                     Be aware of specials, promotions, and any additional offeringsand promote additional sales through suggestive up-selling techniques.

Ordering and Inventory:

•                     Assist in managing inventory levels for beverages, glassware, and other service-related items.

•                     Place orders for supplies as needed, ensuring that there are no shortages during service.

Hygiene and Cleanliness:

•                     Maintain a clean and organized work area, including dining tables, service stations, and equipment.

•                     Adhere to hygiene and sanitation standards to ensure a safe and healthy environment.

Qualifications, Experience & Certifications:

•                     Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.

•                     Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels,

•                     Problem solving especially in high-pressure situations,

•                     Good proficiency in using hotel management software and MS Office,

•                     Advanced level of English and Italian; French confidence is a plus,

•                     Available for shifts during the weekends and holidays and some nights in rotation,

•                     Legal right to work in Italy.

 What We Offer

•                     12 months contract with a competitive salary.

•                     Exclusive, dynamic, and international working environment.

•                     Professional growth opportunities and continuous training.

•                     Company benefits.

•                     Meals and accommodation provided for non-residents

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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