Chef de Rang / Head Waiter

Following two years of extensive renovation, the historic Albergo Italia reopens under the new name Le Graal Cortina, part of the luxury collection “Le Graal”.

Le Graal Cortina is a 5-star luxury “Leading Hotel of the World”, open all – year, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service. The goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered. The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.

Chef de rang is a crucial role within our 3 Restaurants and plays a crucial role in delivering high-quality service to guests.

Main activities 

•              Oversee the service team and ensure smooth coordination during service hours

•              Assign tasks to other waitstaff and culinary support staff, ensuring that each team member knows their responsibilities

•              Train new waiters staff members on service procedures, menu knowledge, and customer interaction

•              Collaborate with culinary staff and other front-of-house personnel to ensure seamless communication and cooperation

•              Responsible for providing excellent and attentive table service to guests

•              Take orders from guests, present menus, and provide recommendations when requested

•              Possess a deep understanding of the menu, including ingredients, preparation methods, and presentation

•              Serve food and beverages promptly and with attention to detail

•              Interact with guests in a professional and kind manner, addressing any concerns or special requests

•              Ensure that Guests have a positive dining experience and address any issues that may arise during their visit

•              Be aware of specials, promotions, and any additional offeringsand promote additional sales through suggestive upselling techniques

•              Assist in managing inventory levels for beverages, glassware, and other service-related items

•              Place orders for supplies as needed with guest centricity, ensuring that there are no shortages during service

•              Keep a clean and organized work area, including dining tables, service stations, and equipment

•              Adhere to hygiene and sanitation standards to ensure a safe and healthy environment

Prerequisites 

•              Previous experience as a Head waiter in a luxury hotel or fine-dining restaurant is preferred

•              Constant attention to details and dedication

•              Excellent time management skills with the ability to work efficiently under pressure in a fast-paced and often challenging environment

•              Strong communication and interpersonal skills to effectively collaborate with the Restaurants’ and Kitchens’ teams and other staff

•              A passion for service excellence and a commitment to continuous improvement.

•              Ability to work in a fast-paced environment and handle high-pressure situations.

•              Availability to work on rotation on different shifts and on weekends/ holidays.

•              Legal right to work in Italy.

Benefits

• All-year job with competitive salary and benefits,
• for non-residents, accommodation and chef in a new staff house with mountains view,
• continuous 360′ training and career paths,
• tailor made uniforms and laundry,
• company shuttles from the staff house to the hotel and vice versa.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR.

L’offerta di lavoro è aperta anche alle categorie protette iscritte alle liste di collocamento mirato Art. 1 e Art. 18  si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77, 125/91, 198/2006): evitando espressamente sia la discriminazione diretta che quella indiretta, in merito a genere, razza, età, disabilità / invalidità ed orientamento sessuale.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Annunci che potrebbero interessarti