Guest Services Agent / Doorman

Step into the world of timeless Italian luxury at Palazzo Tornabuoni, a 15th-century palazzo turned into Florence‘s first exclusive Private Residence Club. Nestled in the heart of the Renaissance city, this iconic property is managed by Fingen Group, a leading Italian retail and real estate company renowned for its commitment to excellence and Italian style essence.

We are looking for:

Guest Services Agent/Doorman

Guest Services Agent/Doorman will be responsible for:
• members transports
• greeting members and guests assisting them with their luggage during arrival and departure,
• managing errands, parcels and shopping bags, delivering grocery to the members and guest
• assisting with the event set up
• Possess a valid driving license and the legal right to work in Italy at the time of application.
• Maintain high standards of cleanliness in the entrance and luggage storage areas and support members and guests at the Reception/Concierge Desk, offering personalised recommendations and service to ensure an exceptional guest experience
• Previous experience ideally in luxury hospitality operations, excellent interpersonal and relationship-building skills and a team spirit approach.
• Fluency in English and Italian is required for this position.

Your Benefit:
• Competitive salary and Ticket restaurant 8 euro
• Free Uniform with dry cleaning available
• Employee Recognition Programmes
• Excellent Training and Career Development opportunities to build a successful career with future projects potential

Work With Us At Palazzo Tornabuoni!
We offer hospitality professionals the opportunity to build a long-term, internationally oriented career based on service excellence and pride in their work.

We are looking for talented individuals who share our vision and projects, offering fixed-term contracts in a dynamic, professional environment with opportunities for growth and development.

Potrai effettuare il colloquio di lavoro per queste posizioni al TFP Summit Firenze 2026, presso Il Grand Hotel Baglioni, il 20 Ottobre 2026 dalle ore 09:00 alle 17:00.

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Ti aspettiamo!

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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