Front Office Manager

Borgo Pignano
Azienda: Borgo Pignano
Italia
Regione: Italia - Toscana
Volterra
Località: Volterra
Data pubblicazione: 9 Novembre 2021
2021-11-09
Volterra Italia - Toscana
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Borgo Pignano, a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming, is looking for an engaging and proactive FRONT OFFICE MANAGER

Main Responsabilities:
– Coordinate all activities of the hotel
– Make a daily check on room assignments and maximize revenue
– Supervise all activities carried out by staff at the reception, guest service and switchboard
– Up sell and cross sell all department in order to maximize sales
– Have control in the management of operating expenses
– Have a very detailed knowledge of all the service and activities available to guests
– Ensure that all guests are always cared for and treated in a extremely polite and courteous manner according to the standards dictated by the company
– Always have an answer for every question summited by guests and solve their problems efficiently
– Manage a working team and others departments to make sure that all objective of the company are met
– Maintain good working relations with other departments head
– Always be supportive to Hotel Management and executive members

Requirements
– 2/3 Years of experience in the same role at least
– Strong team player
– Great communications skills with key deparments
– Strong leadership
– Passion for a service, discretion and courtesy
– Excellent grooming
– Proficient in English is required and knowledge of Italian and another language
– Knowledge of Opera PMS
– Respect for nature and for the values that the earth represents
– Own car

Benefits: Accommodation, meals

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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