Front desk agent turnante

Azienda: Belmond Villa San Michele
Regione: Toscana - Italia
Località: Fiesole (FI)
Data pubblicazione: 23 novembre 2018
2018-11-23
Fiesole (FI) Toscana - Italia
E-mail per invio CV: recruitment.vsm@belmond.com
Link sito web:

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The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate of service and willing to grow professionally.
Reports to Front Office Manager.

Main duties & responsibilities:
• Fulfil operations of the Front Desk, according to the company policies, standard and procedures, maintaining high standards at all times;
• Maintain professional relationships with Guests and Colleagues;
• He / she will cover several night shift for month;
• Anticipate Guests’ needs and handle Guests’ complaints;
• Responsible for cash accounting (payment of guest bills).
Experience required:
• Knowledge of Hotel Management software such as Scrigno or others;
• Knowledge of the Microsoft Office package (Word, Excel, PowerPoint, Publisher);
• Fluent in English and Italian. A third language is required;
• Professional experience preferably at international level in the same role.

We offer:
• Seasonal Labour contract according to C.C.N.L. Settore Turismo
• Learning & development activities
• Career opportunities within our Hotels cluster

Please apply forwarding your CV with full details to recruitment.vsm@belmond.com and enclose the approval to process the personal data according to local privacy laws and standards

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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