Front Office Agent

ABOUT US
BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
Join our team and start your career journey with us as Front Office Agent (d/f/m)!
WHAT WE OFFER
Support in reconciling work and family life
Europe-wide employee app “LEAPP”
Discounts on accommodation and in the restaurants of the Fattal Hotel Group
Training and development programmes at our Leonardo Academy
Team events
YOUR MAIN DUTIES
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and city of Milan
Answering phone calls
YOUR PROFILE
BE YOURSELF – Be authentic and yourself
Tourism studies or Bachelor’s degree in Hotel Management
Hospitality is in your veins
At least 1-year experience as Front Office Agent or Receptionist
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good speaking and writing skills in English and Italian, other languages are a plus
We look forward to receiving your online application as Front Office Agent (d/f/m)!
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.