San Clemente Palace Kempinski Venice is located on the private island of San Clemente, only ten minutes away by complimentary boat from Piazza San Marco. A proud member of Leading Hotels of the World, this exclusive retreat guarantees peace, tranquillity and privacy with its 190 rooms and suites overlooking the lagoon or the centuries-old park. Its three restaurants offering exceptional interpretations of iconic Italian and Venetian cuisine, the hotel’s proximity to Venice, and the unique combination of conference rooms and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings.
For the 2023 Season we are looking for:
JOB TITLE: Sales Manager
DEPARTMENT: Sales & Marketing
HOTEL / UNIT: San Clemente Palace Kempinski Venice
REPORTS TO: Director of Sales & Marketing
Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
The job of Sales Manager is executed satisfactorily when:
1. The Hotel achieves its Financial Objectives.
2. The Sales Team that the person works with achieves their Revenue Objectives.
3. The person achieves their Personal Objectives.
4. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing.
i. Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
ii. Responsible for prospecting new accounts.
iii. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
iv. Conduct site inspections.
v. Adhere to the Corporate SOP’s.
vi. Follow up of tentative bookings in the assigned markets.
vii. Detailed knowledge of competitor set.
viii. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
ix. Responsible for timely contracting from the client base responsible for.
x. SMART contracting to ensure optimum yielding during annual rate negotiations.
xi. Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
xii. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
xiii. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
xiv. Execute sales actions within set cost budget structure.
xv. Document all sales actions in SFA (S&C).
xvi. Update OPERA contact database at all times.
xvii. Cross sell other Kempinski Hotels
xviii. Understand, and follow the Company Sales Vision.
xix. Participation in Duty Manager rotation.
xx. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
xxi. Ensure that all potential and real hazards are reported and rectified immediately.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential. Embrace an experience as individual as you are!
Kempinski is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.