Room Division Manager

GALDUS
Azienda: GALDUS
Lombardia
Regione: Lombardia - Italia
Milano
Località: Milano
Data pubblicazione: 4 Febbraio 2024
2024-02-04
Milano Lombardia - Italia
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For the new opening of The Plein Hotel, a 5 stars Luxury Entertainment Property located in the heart of Milan, member of Small Luxury Hotels of the World, Glamore Group is seeking a dynamic Room Division Manager with proven experience in 5 stars hotels.
What you will be doing:
• Overseeing the daily operations of the Front Office, Housekeeping, and Guest Services departments to ensure the SLH standards and guest satisfaction.
• Implementing and maintaining efficient check-in and check-out procedures, ensuring a seamless and personalized experience for guests.
• Developing and implementing operational policies and procedures to optimize efficiency and add value to guest experiences.
• Ensuring that all rooms and public areas meet the highest standards of cleanliness and presentation and conducting regular inspections to identify areas for improvement and implement corrective actions.
• Personally supervise VIP guests and special requests.
• Creating a synergy with the Managers and the staff of the Club, Restaurant and Bars in order to extend an exceptional service to the hotel guests.
• Daily, Weekly and Monthly control of financial and operation reports (Rooms Reconciliation, Cash Handling, Physical Inventories, etc).
• Working closely with Revenue Management and Sales and Marketing to maximize revenue.
• Interaction with providers, HQ and audit.
You are the ideal candidate if you have:
• A degree in Hospitality Management or a related field.
• Proven experience as a Room Division Manager or in a similar leadership role in a luxury hotel.
• Strong understanding of hotel operations, revenue management, and guest service standards.
• Excellent communication, leadership, and interpersonal skills.
• A previous experience in Sales Department will be considered a plus.
• Ability to make strategic decisions, solve problems, and drive results.
• Fluency in English and Italian
• Proficiency in Opera Cloud and Microsoft Office Suite.
Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
Si autorizza il trattamento dei dati personali presenti nel curriculum vitae inviato, ai sensi del Decreto Legislativo 30 giugno 2003, n. 196 e del GDPR (Regolamento UE 2016/679).

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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