Job In Tourism > Offerte di lavoro > Front Office Agent

Front Office Agent

Leonardo Hotels
Azienda: Leonardo Hotels
Italia
Regione: Italia - Lombardia
Milano
Località: Milano
Data pubblicazione: 29 Ottobre 2026
2026-10-29
Milano Italia - Lombardia

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What we offer

  • Support in reconciling work and family life
  • Europe-wide employee app “LEAPP”
  • Up to 50% discount on accommodation and in the restaurants of the Fattal Hotel Group
  • Training and development programmes at our Leonardo Academy
  • Team events
  • partime contract

Your Main Duties 

  • You make sure the guests feel at home, by providing the best personal service
  • Handling the check-in and check-out operations        
  • Handling administrative tasks
  • Providing guests with information they may need about the hotel and town of Milan
  • Answering phone calls 

Your Profile

  • BE YOURSELF – Be authentic and yourself
  • Bachelor’s degree in Hotel Management or Tourism studies
  • Hospitality is in your veins
  • At least 1-year experience as front office agent or reception
  • Sense of responsibility, ability to work in team, resistant to stress
  • Flexibility in working early, late and night shifts
  • Very good speaking and writing skills in English and Italian, other languages are a plus

About us

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.Our 4-star hotel Leonardo Milan City Center is located right in the buzzing heart of Milan, between Corso Sempione and Porta Garibaldi. In addition to 131 rooms, the hotel has a restaurant area, a cocktail bar, a spacious outdoor terrace as well as a fitness suite and four dedicated conference rooms.

Join our team and start your career journey with us as Front Office Agent(d/f/m)!

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L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.