Front Office Agent

Borgo Santo Pietro
Azienda: Borgo Santo Pietro
Toscana
Regione: Toscana - Italia
Chiusdino
Località: Chiusdino
Data pubblicazione: 22 Novembre 2024
2024-11-22
Chiusdino Toscana - Italia
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We are looking for a passionate and enthusiastic Front Office Agent for Borgo Santo Pietro, an award-winning five-star luxury boutique hotel located in the heart of Tuscan countryside, surrounded by a 300-acre organic farm, vineyards and wonderful gardens.

The individual is passionate about hospitality with a positive attitude, excellent communication and problem-solving skills.

 

Main responsibilities:

– Provide reception, cashier and internal reports.

– Contribute to exceptional guests experience from check in to check out, by being a key contact point in the Relais.

– Welcome guests upon their arrival and assign rooms.

– Provide information about the Relais, available rooms, rates and amenities.

– Respond to clients’ complaints in a timely and professional manner.

– Register guests collecting necessary information.

– Liaise and collaborate with other departments for a smooth communication flow.

 

Candidate profile:

– Fluent level of English and Italian languages is required.

– At least two years of experience in a similar role in luxury hotels is an asset.  

– Knowledge of hotel management software is compulsory.

– Knowledge of LQA standards is preferred.

– Excellent customer service attitude.

– Outstanding communication and organizational skills.

– Ability to work independently and handle stressful situations.

 

Details of the offer:

Full time, seasonal contract

Location: Chiusdino (SI), Italy

Period: spring 2025 – autumn 2025

We offer a competitive package, food and accommodation included. 

 

Only shortlisted candidates will be contacted.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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