Director of Human Resources
San Clemente Palace Kempinski is located on the private island of San Clemente, only minutes away by complimentary boat from Piazza San Marco. A proud member of Leading Hotels of the World, this exclusive retreat guarantees peace, tranquillity and privacy with its 190 rooms and suites overlooking the lagoon or the centuries-old park. Its three restaurants offering exceptional interpretations of iconic Italian and Venetian cuisine, the hotel’s proximity to Venice, and the unique combination of conference rooms and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings.
Director of Human Resources
The Director of Human Resources plays the key role to contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry. We are looking for a creative and forward thinking Italian and English-speaking HR professional who thrives on challenges and has a track record of developing strong teams and delivering an engaging employee experience in a luxury hospitality environment. The role will be a member of the senior management team and key for successful operation of the landmark hotel San Clemente Palace Kempinski Venice.¶
As a Business Partner to the hotel’s General Manager and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by creating and delivering a strategic HR agenda focused on attracting, developing, engaging and retaining talent, ensuring effective performance management supporting organizational design and ensuring efficient and compliant HR operations.
Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives.
Create and implement a strong employer brand in the local market and beyond, implementing effective and innovative recruitment, starting with opening as well as annual seasonal recruitment, as well as an effective onboarding process.
Drive strong colleague engagement through employee communication and creative activities and events and ensure proactive follow up on engagement survey results and ongoing feedback.
Understand the competitive position of the hotel as an employer in the market and create appropriate compensation & benefits structures.
Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments.
Project manage the roll-out of new global initiatives at the hotel and contribute to the design of new tools, e.g. HR information systems.
Plan and implement an annual budget and manning guide, following up closely on personnel costs.
Ensures that corporate and local policies & procedures are communicated and implemented.
Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services.
Ensure compliance with local labour law and handle any legal issues.
Effectively leads a small HR and Payroll team.
Desired skills and qualifications:¶
Relevant experience in HR management roles, preferably for an international luxury hotel group in Italy and abroad
Experience as a Business Partner with a track record in successfully recruiting and developing talent, rolling out talent and performance management processess, and delivering an engaging employee experience
Experience with budget and workforce planning
Understanding of Italian labour law and local collective bargaining agreements, policies & procedures
Very good English language skills are required to interact in a multinational organisation with international teams
Computer literacy adapted to the field of HR, ideally including experience with the implementation of HR information systems
Problem-solving and analytical decision making ability
Strong planning and organisational skills
Effective communication and listening as well as counselling skills
Ability to work independently and thrive under pressure
Role model for integrity ensuring fair and transparent processes at all times
For non-EU citizens an existing work permit for Italy is obligatory
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are!
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L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.