Residences Supervisor (m/f)

Falkensteiner Hotel & Spa Jesolo
Azienda: Falkensteiner Hotel & Spa Jesolo
Regione: Veneto - Italia
Jesolo Lido
Località: Jesolo Lido
Data pubblicazione: 25 Gennaio 2024
Jesolo Lido Veneto - Italia
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Do you want to be part of a steadily growing family-owned business, running more than 30 hotels & residences in Europe? Would you like to contribute to creating a feel-good home away from home for our guests? At Falkensteiner you can expect a dynamic and open team that values both innovation and tradition.  

We are looking forward to welcoming you to our team in Falkensteiner Hotel & Spa Jesolo soon as:

Residences Supervisor  (m/f)


  • Recognition and monitoring of strategic goals for guaranteed successful operation of the re-rental aparthotel
  • Regular communication with apartment’s owners regarding terms of personal use of the apartment on re-rental program and participation in internal meetings
  • Works closely together with the General Manager – FOM & Housekeeping department to manage and ensure all Residences Owner’s requests are meet and fulfilled.
  • According to management instructions, organization and coordination of the entire business within the aparthotel
  • Coordination of renovation and adaptation works in the apartments
  • Communicating the terms of use of the apartment with the owners
  • Regular oral and written communication with apartment owners regarding apartment maintenance and contracts
  • Monitoring the occupancy of apartments under lease agreements and making calculations for the owner’s rental invoices
  • Monitoring Pay-Master accounts for owner’s extra charge, preparing Pro-forma invoices on regular basis and together with FOM closing bills and sending invoice properly.
  • Organizing cleaning and preparation of apartments for the arrival of the owner
  • Periodic control of the owner’s apartments that are rented out
  • Monitoring and control of the work of the building manager’s & external employees in the building
  • Proposing and agreeing on the necessary actions and repairs of the common areas of the building in agreement with the owners committee
  • Regular monitoring of the apartments – also when owners are away
  • Regular cleaning service for the apartments on request, minor repairs, maintenance work with internal technical department and after suggestion of our Executive Engineer eventually external supplier if necessary


  • Fluent in English & German with strong Front Office background
  • Completed hospitality vocational training
  • Professional appearance and outstanding manners
  • Outstanding communication skills and a compelling and engaging demeanor
  • Good Microsoft Office skills and Protel skills is an advantage
  • A can-do attitude, hands-on mentality, and strong solution orientation


  • All- inclusive onboarding program for a great start at work
  • Healthy and balanced employee meals in our team restaurants (also on days off)
  • Individual development planning and support through internal and external training and development opportunities
  • Active contribution in a dynamic work environment
  • Enjoy your holiday in the best hotels to special employee conditions
  • Team Member Rate and Family & Friends Special Rates with additional discounts on F&B and spa services

We are looking forward to receiving your application!

Take a look at your future workplace:

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