Reservation Agent – Pre Opening
The Rome EDITION is looking for a sophisticated and impassionate Reservation Agent to be part of our fantastic preopening team.
Reporting to the Revenue Manager, the ideal candidate will process all reservation requests, changes, and cancellations received by phone, fax, or mail, identify guest reservation needs and determine appropriate room type.
Our most successful candidate has:
• Preferred working experience in similar roles in hotels (preferred)
• Very good command of English and Italian
• Opera’s knowledge will be considered as a plus
• Problem solving and good organizational and communicational skills
• Passion for the hospitality field and excellence in luxury service
• Great teamwork skills
• Dedication to creating memorable experiences for our guests
Who we are:
EDITION Hotels combine the genius of hotel visionary and cultural icon, Ian Schrager, the global reach and operational experience of Marriott International, and world-class service to create an entirely new generation of luxury in the world of hospitality. Our hotels are stunning microcosms of the world’s top cities, featuring the finest in dining, entertainment, modern-luxury service and amenities to generate enchanting experiences that make your spirit soar!
Expected to open by Spring 2023, EDITION Hotels’ first Italian property will feature 95 guest rooms, two Penthouse suites with private terraces, a signature restaurant with outdoor dining space, a Punch Room Bar with exceptionally crafted cocktails, a Lobby Bar, and a Rooftop Terrace with swimming pool where guests can have the choice of seasonal bites and drinks overlooking the city.
In addition to customizable indoor and outdoor event spaces, the hotel will also be home to a very spacious hi-tech gym, and two treatment rooms including a couples-massage experience.
With its central location a few steps from Via Veneto and Piazza Barberini, The Rome EDITION is within a short walk of the best that the city has to offer, such as the Spanish Steps, Trevi Fountain, the Borghese Gardens and Gallery, and many other wonders that make Rome a must-see destination.
What we offer:
• Associate discounts in over 9,000 hotel rooms across 30 brands worldwide
• Associate discounts in food and beverage outlets, spas, retail stores, and online boutiques
• Rooms discounts for your friends and family
• Wellness programs
• Learning and development opportunities
• Unlimited career opportunities (internationally and locally)
• Recognition programs
• …and so much more
We are looking for someone to join our family as soon as possible.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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