Reservation Agent

Hotel Caruso a Belmond Hotel
Azienda: Hotel Caruso a Belmond Hotel
Campania
Regione: Campania - Italia
Ravello
Località: Ravello
Data pubblicazione: 27 Novembre 2021
2021-11-27
Ravello Campania - Italia

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We are looking for a Reservations & Sales Agent to join the Reservations team.
The role is responsible for taking reservations for Rooms, Restaurant and also involves answering enquiries, sales and talking with our guests about the services that we offer.
You will be expected to organise special requests and communicate with all departments within the hotel to ensure that our guests receive the highest standard of service. We look for people who aspire to learn new skills, are loyal, committed and wish to grow and develop within an inspiring culture.
This is an excellent opportunity to work with a driven and passionate team focused on providing a quality experience.
The ideal candidate will:
• Have previous experience in a reservations department or guest focused role
• Possess a courteous and professional telephone manner
• Have good organisational and computer skills
• Demonstrate a passion for attention to detail and excellence
• Be someone who wants to learn and develop
Requirements
The ideal candidate will:
• Have previous experience in a reservations department or guest focused role;
• Possess a courteous and professional telephone manner;
• Knowledge of Hotel Management software Infor HMS,
• Knowledge of the Microsoft Office package (Word, Excel, PowerPoint, Publisher);
• Fluent in English and Italian. A third language is required;
• Professional experience preferably at international level in the same role.
We offer:
• Seasonal Labour contract according to C.C.N.L. Settore Turismo
• Learning & development activities
• Career opportunities within our Hotels cluster

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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