Receptionist
Pensieri di Cavatina – A 14-room farmhouse in Pianella, a hamlet in the municipality of Castelnuovo Berardenga, in the province of Siena, located in the beautiful Chianti hills, is looking for a Receptionist for the season 2023.
The candidate will be responsible for:
1 Customer service with the highest standards
replying to mails regarding reservations and/or guest service requests, such as tasting/tour information/bookings, restaurant information/bookings, or various activities;
2.Replies to reviews on Booking.com/others;
3.Prepares the day’s arrivals (paperwork) and electronic keys and charges credit cards in the case of prepaid reservations;
4.Sends self-check-in instructions to guests when needed;
5.Handles social content, posting stories on Instagram/Facebook/Whatsapp;
6.Managing our Web-site, resposibilities for changes, updating, cooperation wuth polish marketing team;
7.Responsible for photographic material.
Qualifications:
• Customer service experience is required, preferably in a hotel/ agritourism;
• Must have schedule flexibility, weekends and holidays;
• Good English language to include speaking, reading and writing;
• Must be able to multi-task;
• Good computer skills, i.e. Word, Excel, etc.
All CVs must be sent in English, including photo and authorization to process personal data in accordance with EU Regulation No. 2016/679 – GDPR and will be used exclusively for the current selection. The job offer is intended for both sexes in accordance with the provisions of Laws 903/77 and 125/91.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
