Reception Shift Leader

Azienda: Faloria Spa Resort
Regione: Veneto - Italia
Località: Cortina d'Ampezzo
Data pubblicazione: 31 Dicembre 2018
2018-12-31
Cortina d'Ampezzo Veneto - Italia
E-mail per invio CV: careers@faloriasparesort.com

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Faloria Spa Resort, Cortina d’Ampezzo, ricerca:

Reception Shift Leader

Responsible for professionally greeting Guests in and out of the hotel in a courteous and efficient manner, assisting Guests as needed and knowledgeably sell the hotel, its services and amenities. The Candidate must have excellent telephone etiquette and be able to handle heavy volume calls. Must be able to handle cash efficiently and possess computer skills.

Competencies required
Communicate clearly and in an appropriate manner (both verbally and written)
Ability to control and express ones’ emotions and to handle interpersonal relationships.
Ability to successfully work together united within a group whilst showing respect and willing to share information and skills. Be willing to grow.
Demonstrate pride in delivering exceptional and consistent high levels of service to our Guests by anticipating and exceeding their expectations.
Be willing to learn new skills and keep up to date with developments in the department.
Exceptional problem solving ability.

We require:
· Guest focused;
· Team orientation;
· Leadership;
· Must be flexible with regard to working hours;
· A motivated individual with good communication and interpersonal skills;
· Must have previous experience in similar role in 5* hotel (minimum 2/3 years);
· Self-motivated and target driven;
· Must have experience with Protel ideally and SynXis as Channel Manager.

The job offer refers to both sexes according to the provisions of laws 903/ 77 and 125 / 91.

Please send your CV with photo and a cover letter with the authorization to process personal data as per Regulation UE n. 2016/679 – GDPR.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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