Pool Attendant

Castello di Casole, A Belmond Hotel, part of the LVMH Group, is searching for a Pool Attendant for the next season 2024.
Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exemplary customer service skills.

Main duties & responsibilities:

· Assist/ensure Guests courteously and efficiently according to Belmond standards;

· Anticipate Guests’ needs;

· Ensures that work station is clean at all the times;

· Ensure all pool furniture is neatly arranged and cleaned;

· Work closely with colleagues of other Department providing assistance.

Competencies required:

· Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He/ she uses and interprets non-verbal behaviours to enhance understanding;

· Emotional intelligence: he/she shows the ability to control and express his/her emotions and to handle interpersonal relationships;

· Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop himself/herself;

· Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and takes ownership of one’s tasks and responsibilities;

· Adaptability: He/she accepts change and participate in new programs and processes. He/she is willing to learn new skills and keep up to date with developments in the department. He/she deals with multiple tasks and alters behaviour / priorities as changes occur and remains calm in pressurised situations.

Requirements:

• Applicants are required to have minimum two years previous employment in a related position in deluxe hotels;

• High School diploma or general education degree;

• Fluent in English and Italian;

• Lifeguard Certification.

Benefits:

• Seasonal labour contract according to C.C.N.L. Settore Turismo;
• Meals during work shift;
• Learning & development activities;
• Career opportunities within our Hotels cluster.

About Belmond:

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.

The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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