5 Star Hotel, part of LHW based in Lake Como area is looking for
a Night Audit.
We are currently looking for a professional and passionate Night Auditor to join our team during the upcoming 2019 season.
The Night Auditor is responsible for the smooth running of the front desk related departments during the night.
– process guest registrations, including the computation and collection of payment;
– perform nightly balancing of all services to ensure proper posting to property management system. Perform nightly backup of server;
– maintain room status inventory;
– communicate all pertinent shift information to Night Manager/Front Office Manager and other desk staff;
– send and receive telephone calls; sort incoming mail and messages;
– ensure effective communication and working relationship with the operations team and other departments for success and to ensure guest satisfaction;
– ensure paperwork to guests and other divisions is processed in a timely manner;
– process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures;
– ensure timely compilation Front Office reports;
– complete and verify all audit paperwork and shift reports.
Required skills and experience:
– previous experience in international 5* hotels in the same position;
– fluent Italian and English;
– working knowledge of Opera is required;
– excellent guest care skills, flexibility, good organisation, and problem solving attitude;
– be able to cope well under pressure and be a good team player;
– accommodation may be provided.
– High fiscal and hygiene presentation.
Please send your CV stating in the object the position you are applying for.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.