MICE Manager – Cluster Italy

Azienda: Leonardo Hotels Italy
Regione: Italia - Lombardia
Località: Milano
Data pubblicazione: 5 novembre 2018
Milano Italia - Lombardia
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For our hotels in Italy we are looking for a:
Cluster MICE Manager – Italy
Your main duties:
– in cooperation with the Director of Sales you are working on an optimal utilization of the event rooms and developing a sales strategy
– you manage the optimal occupancy in the MICE segment of our hotels in Italy (Milan & Venice Mestre)and you participate in strategic planning and MICE budget preparation
– you identify new sales potential and you drive business of customer accounts into the specific hotel to increase market share in MICE revenue
– processing of event requests, written and telephone support for customers
– execution of site inspections with clients; answer guest questions about property, facilities/services (e.g., hours of operation, room types, packages, promotions, entertainment, restaurants, special events) as well as sell, plan and coordinate events for our hotels in Italy
– preparation and calculation of event offers, conference packages and contracts ac-cording to the Leonardo Hotels standards;
– preparation of day plans for the conference and banquet area (ODS)
– welcoming our conference guests as well as quality checks during the event
– research & analyzes on the market and competitors
– preparation and control of consolidated monthly MICE reports for the Italian hotels
– ensure the complete administration and execution of all planned events
– control correct booking of services as well as invoicing and shipping
– general organizational and administrative tasks;
– working with the CRM program Optima Events: data entry, maintenance, reports
– attend sales events if required
– close collaboration with Sales, Reservation and Revenue departments
– cooperation with the F&B and Events Manager of the hotels
– preparation of accurate and timely reports that meet the needs of the Sales Director and Cluster GM
Your profile:
– successfully completed training or studies with focus on hospitality/tourism or events (MICE business) or comparable qualification
– several years of professional experience in MICE/Convention sales and within hotel operations
– excellent sales and presentation & communication skills
– open-minded, friendly, authentic personality
– well-organized, motivated and responsible way of working and hands-on mentality
– high service and guest orientation
– confident in using the common MS-Office applications
– very good English and Italian language skills (oral and written)
– identification with our core values: naturalness, individuality and personal commitment
Our offer:
– personal development with the growth of our company and many career opportunities
– network all over Europe – being connected via our internal social media platform LEAPP
– training and development programs of our Leonardo Academy
– bonus systems & Employee purchasing card
– employee and family&friends discounts for accommodation and F&B in all 170 hotels of Fattal Group
– employee meals in our cantines
– low hierarchy, respectful and open minded company philosophy
– and of course fun in your team because we have the #bestteamsever and our teams share with us on LEAPP #thisiswhyilovemyjob
Did we make you curious? Would you like to go on a journey with us? Then become a part of #beunique #beleonardo.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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