Quintessentially Lifestyle – Our private clients are based around the globe, and place a variety of lifestyle & leisure-related requests for assistance with our Member Assistance team. They can do this via telephone, email or SMS which will be received, acknowledged, researched & actioned by a team of Member Assistants (Ask Q Assistants) in a timely manner.
Excellent written & oral communication- fluent Italian, English. German will be a real plus;
Excellent Interpersonal skills;
Appreciated the knowledge of SalesForce (or similar software);
A ‘Can-Do’ attitude;
Passionate about customer service and lifestyle;
Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide;
Creative problem solving;
Project management skills;
Previous experience in other fields as Customer Service, Guest Relations, Personal Assistant, Luxury Travels.
Hours of work
Monday to Sunday – Weekly rota covering the following shifts:
07:00-15:00; 15:00-23:00; 08:00-16:00; 14:00-22:00; 23:00-07:00 (2 nights shift per month)
We will also require to work 4 weekends in five.
Please send your cv via email.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.