Maître d’Hôtel

Gstaad Palace
Azienda: Gstaad Palace
Regione: Estero - Svizzera
Località: Gstaad
Data pubblicazione: 8 Febbraio 2024
Gstaad Estero - Svizzera
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An informal atmosphere and superb working conditions – we value our employees highly. See for yourself and join the Gstaad Palace team! 300 employees work with us at the hotel in the winter, it’s about 200 in the summer season. Whether you are from Switzerland or Spain, Germany or France or Slovakia – everyone is warmly welcome in our international team.

We are looking from approx. mid-June 2024

Maître d’Hôtel (m/f) – in a temporary employment contract (summer season 2024)

Your tasks: 
Excellent guest service
Act as the point of contact for guest enquiries, feedback and complaints
Supervise and train dining room staff, including waiters, hosts and support staff
Maintain service standards in accordance with LQA and ensure that the team adheres to established protocols
Oversee and manage the service flow to ensure a smooth and efficient dining experience
Monitor the accuracy of billing processes to ensure guests are charged correctly for their orders
Reduce labour costs by optimising work schedules
Ensure compliance with health and safety regulations

Your profile: 
Proven experience as a Maître d’Hôtel or in a similar role in a luxury hotel or high-end restaurant
In-depth knowledge of service standards and protocols in the high-end catering industry
Exceptional leadership and communication skills
Strong organisational and multitasking skills
Attention to detail and commitment to excellent customer service
Ability to remain calm and composed in high-pressure situations
Several years of relevant experience in the luxury hospitality and beverage service industry
Fluent in English and French, any other language is an advantage

We offer:
An exciting job in a 2-season operation, where variety in working hours and relaxation are guaranteed thanks to the hotel’s opening hours
An interesting position with a lot of responsibility in a dynamic team
Attractive employment conditions as well as support for further education and internal training courses
A mountain region that makes all dreams come true in nature and sport
A workplace where tradition and family are lived
A varied, independent and responsible field of activity in an international environment
Employee discounts on hotel services
A long-term perspective in a successful company

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Fai colloqui di lavoro in presenza al TFP Summit Napoli 2024

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