Lifestyle Agent Seasonal Contract

Lungarno Collection is pleased to share the opportunity for a talented Lifestyle Agent to be part of the Portrait Firenze team. Our research is aimed at professionals with the innate ability to be impeccable “hosts”, to offer excellent service, combining spontaneity and personalization.
Hospitality is an art, and Portrait Firenze has made of it a masterpiece. In a new concept of bespoke tourism, Portrait has taken uniform luxury and turned it into spontaneous personalization. Travelling is like dreaming, and at Portrait you can live the dream, romanced by the irresistible charm of the country and its people. In an iconic but intimate off-street address in the heart of Florence, you’ll find what can be found nowhere else: a hotel built around a city, a suite built around you, and experiences tailored to your lifestyle. Our goal is to make your stay a portrait of you. And to make it better than perfect.
For the fifth year in a row Portrait Firenze – together with Portrait Roma – is one of the hotels awarded with the prestigious 5-star Forbes. Portrait Firenze is proud member of The Leading Hotels of the World.
Person in charge of the welcoming department taking care of the management of the guest from arrival to farewell, customizing the experience according to the requests expressed before arrival and during the stay. In addition, he/she will ensure that the guest lives a unique experience, tailor-made, anticipating their needs and creating a climate of trust, in compliance with company standards.
Portrait requirements:
Energy and determination, desire to commitment towards a project, love for the city of Florence, attitude to smile, perseverance, and sense of elegance.
• Previous experience in similar positions for international luxury hotels
• Fluency in English; the knowledge of Russian, Chinese or Arabic will be considered a plus
• Knowledge of the Opera system or other hotel management systems
• Excellent interpersonal skills
• Problem Solving
• Team working
• Availability to work on shifts, including nocturnal, and weekend
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.