Internship Front Office Agent

Il Sereno
Azienda: Il Sereno
Regione: Lombardia - Italia
Località: Torno
Data pubblicazione: 7 Giugno 2021
Torno Lombardia - Italia

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Il SerenoLago di Como.

Internship Front Office Agent

Front Desk Representative to undertake all receptionist and clerical duties at the desk.
The ideal candidate will have a friendly and easy going personality, able to interact with guests and satisfy their requests. A customer-oriented approach is essential.

Keep front desk tidy with all necessary material (pens, forms, paper etc.);
Greet and welcome guests;
Answer questions and provide information;
Answer all incoming calls and redirect them or keep messages;
Receive letters, packages etc. and distribute them;
Keep updated records and files.

Familiarity with office machines and knowledge of MS Office (especially Excel and Word);
Proficient in English (oral and written);
Strong communication and people skills;
Good organizational and multi-tasking abilities;
Problem-solving skills.

• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance;
• Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.;
• Must be able to walk and stand during entire shift;
• Must be able to articulate clear greetings and farewells to Guests;
• Must be able to understand requests for assistance;
• A desire to help out where needed and work as part of a team;
• Passion for providing extraordinary service;
• An appetite for learning;
• Flexibility to work a variety of shifts;
• Must positive;
• Must be able to assist Guests and possess great Guest relations skills;
• Ability to stand/walk and stay focused and alert for extended periods of time;
• Ability to work effectively within a team;
• Ability to effectively communicate on the telephone.

Top skills & proficiencies
• Customer Service;
• People Skills;
• Professionalism;
• High Energy;
• Multitask;
• Planning;
• Teamwork;
• Attention to Detail;
• Verbal Communication;
• Organized;
• Flexible.

Si prega di inviare la propria candidatura via email.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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