HR Talent/Training Manager
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi Grand Hotel is a fine example of a sympathetically refurbished monument. It scores just as highly when it comes to location. It’s perched on top of an 80-meter cliff, with spectacular views of the Amalfi coast. But it’s also only 5 minutes’ walk from Amalfi’s harbor and town center.
Completely renovated in 2023, almost all of our 52 rooms look directly out to sea. The hotel has 2 first-class restaurants: the main restaurant, Dei Cappuccini, serves an Italian and Mediterranean inspired menu made up of gourmet dishes and The La Locanda della Canonica – Pizzeria by Gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, Neapolitan, pizza-master Gino Sorbillo. There is also an infinity outdoor pool, a free panoramic gym and a SPA.
Anantara Convento di Amalfi Grand Hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces
We are looking for a HR Talent & Training Manager to join our luxury hotel Anantara Convento di Amalfi Grand Hotel
WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE
At Anantara we always behave in the following way…
We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
We use our initiative and always find the best way to solve a problem for a guest or a colleague.
We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
We always think of new ways to surprise and delight our guests.
We treat guests and colleagues with dignity and respect. Everyone is important.
We hold ourselves to the highest standards of honesty and integrity.
We are proud to represent our hotel and our country to guests from all over the world
WHY THIS JOB EXISTS
To serve the needs of the business, our guests and our colleagues by developing and implementing the Human Resources strategy of the hotel and supporting the General Manager in all people-related responsibilities and issues.
At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Training Strategy and Planning
Identify the training needs of the hotel and approve with HRM and GM.
Work with HRM and GM to create detailed annual training plan and budget.
Work with department heads to produce an annual training plan by department.
Coordinate and track all training being carried out in the hotel on an ongoing basis.
Training Operations
Deliver certain hotel-wide training courses for all employees.
Train and support departmental trainers, and coordinate training delivered by department trainees.
Lead the Orientation process for all new employees.
Learning & Development
Identify staff training and development needs, and support the implementation of the hotel Training Plan to meet these needs.
Strategy and Planning
Provide HR input to the business plan of the hotel and control the HR components of this plan on an ongoing basis.
Prepare the HR Budget for input into the overall hotel budget
HR Operations
Ensure that Anantara HR operational policies and processes are adhered to and continually improved.
Manage all activities concerning the sourcing & recruitment of staff, performance management, staff discipline, and administration.
Supervise and coordinate all matters of work permits and visas.
Maintain full records of each person’s employment history, both online and in paper form, and ensure all such information is kept confidential.
Employee Communications
Manage the communication of key messages, business strategy, and vision and values to all staff. Promote employee communication activities and channels, to encourage and enable feedback from staff.
Set up and be the primary point of contact for the employee communications committee. Maintain a positive relationship with staff representatives.
Ensure employee disciplinary procedures are monitored.
HR Systems
Be responsible for the accurate maintenance of information used in the Human Resources Information System (HRIS) including payroll, personnel details, leave and attendance.
Within Anantara, the top-performing people who do this job always demonstrate the following attitude:
Leadership
A genuine interest in the welfare of all hotel employees is the first and most critical requirement for this role.
They maintain the trust of the staff, and are regarded as fair, reasonable, approachable, and honest.
They understand the business environment, and the strategic objectives and challenges of the overall hotel operation.
They are passionate about improving staff welfare and guest satisfaction. They are focused on achieving results and continual improvement.
They process information intelligently and analytically, leading to well-informed judgements and logical and coherent conclusions.
They have an aptitude for and interest in learning and understanding new HR administration computer systems, including internet-based systems.
Working with Others
They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times
Taking Responsibility
They always conduct business honestly and fairly.
They keep sensitive information confidential.
They can prioritise their workload effectively and be organised and structured at work
They manage their time and pay attention to detail.
They know their jobs, and are able to work without close supervision.
They display a positive attitude, even under pressure.
They personally check their work to ensure its accuracy.
Delivering Results
They are committed to meeting and exceeding all performance standards
They constantly look to develop their own professional skills and abilities
They perform job tasks in line with established policies and procedures
They always try to provide a top-quality experience to all our guests.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
