Job In Tourism > Offerte di lavoro > Back Office > Addetto Risorse Umane > HR Learning & Development Specialist

HR Learning & Development Specialist

Verdura Resort - Rocco Forte Hotels
Azienda: Verdura Resort - Rocco Forte Hotels
Regione: Sicilia - Italia
Sciacca (AG)
Località: Sciacca (AG)
Data pubblicazione: 19 Novembre 2021
Sciacca (AG) Sicilia - Italia
Riferimenti per candidarti - Clicca qui

Effettua il login per ricevere email con offerte simili


is recruiting


An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It is a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it is an unforgettable resort in Sicily where our team delivers an outstanding level of service.

Main purpose:
The HR Learning & Development Specialist will help and support the delivery, the implementation, and the evaluation of corporate training & development programs to improve individual, teams, and organizational performance of Verdura Resort.
Reports to: HR Manager and in dotted line to Regional L&D Manager.

Main duties & responsibilities:
• Perform periodic and regular quality assessments and identify compliance issues, concerns, and deficiencies according to the agenda shared and agreed with HR Management.
• Deliver training courses and training on the job according to training calendar shared and agreed with Regional and local HR on the basis of training needs detected.
• Produce training materials for frontal in-house courses when necessary or required.
• Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
• Carry out all other reasonable requests in pursuit of continuous improvement.
• Ensure consistent compliance with operating standards and regulatory requirements.
• Maintain documents and records of all L&D activities.
• Investigate and ensure that operations staff are complying with the defined processes and guidelines established for each stage of the process.
• Other duties may be assigned.

Competencies required:
• Collaboration: Be able and willing to work as a team within the department and with other departments. Demonstrate sensitivity to cultural differences and diversity, treating others with respect and inclusiveness regardless of position level or background.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. Ask questions to ensure understanding. Listen and respond empathically to others. Use and interpret non-verbal behaviours to enhance understanding.
• Personal development: Be open to and accept constructive feedback and use it to improve. Take on new learning opportunities willingly. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Understand how personal objectives impacts department and hotel targets. Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role. Look for Guest’s feedback and use it to improve service. Be responsible for own actions and behaviours.
We require:
• Fluent in English and Italian, both verbal and written.
• Postgraduate qualifications or 2 years experience in a similar role.
• Previous working experience in hospitality is preferred.
• The candidate must have experience in delivering training material and understanding of different training methods and channels.
• Able to communicate ideas and instructions to staff at all levels in a clear and concise manner.
• Able to plan activities and respect deadlines.
• Strong interpersonal and presentation skills.
• Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular.
• Demonstrated an ability to learn fast on a job.

We offer:
• Labour contract according to C.C.N.L. Settore Turismo;
• Meal during working shifts;
• Lodging upon availability;
• Learning & development activities;
• Career opportunities within Rocco Forte Hotels.

Workplace: Verdura Resort – Sciacca, S.S. 115 Km 131, Sicily, 92019.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Annunci che potrebbero interessarti