Hospitality Operator 

Costa belongs to the Carnival Corporation & plc Group, listed on the London and New York stock exchanges, the largest cruise company in the world.

Costa, the only Italian cruise company flying the Italian flag, has been sailing the world’s seas for more than 75 years, offering guests a different destination every day through unique experiences on board and on land.
Constant evolution, new ideas, and sustainable innovations are key to transformations that deliver value for Costa and unparalleled experiences for guests.

Our enthusiasm, creativity, and passion drive the 17,000+ diverse global community to push ahead and redefine excellence and success.
Each day, we are empowered to make dreams come true – for our guests, our communities, and ourselves. This unites and fulfils us, making us feel like we truly belong.

Our mission is to deliver unforgettable happiness to our guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean we sail and place we visit.

– Hospitality operator 

The Hospitality operator is the main reference for information and requests of our Guests. They provide accurate and timely information about the cruise services and handle complaints and requests from the Guest, to deliver an effective, courteous, and professional service.
Requirements: secondary school diploma, previous experience of at least 6 months in similar positions in hotels (receptionist, customer service), English language skills (at least B2 level) and 2 other languages (Italian, Spanish, French or German) at B1 level.

Potrai effettuare il colloquio di lavoro per queste posizioni al TFP Summit Verona 2025, presso l’Hotel Leon d’Oro, il 30 Settembre 2025 dalle ore 09:00 alle 17:00.

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