Guest Relations Officer

GRAND HOTEL CONVENTO DI AMALFI
Azienda: GRAND HOTEL CONVENTO DI AMALFI
Campania
Regione: Campania - Italia
Amalfi
Località: Amalfi
Data pubblicazione: 24 Gennaio 2023
2023-01-24
Amalfi Campania - Italia
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We are looking for a Guest Relations Officer to join our 5* luxury hotel Grand Hotel Convento di Amalfi.

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.

Qualifications:
• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Experience with Front Office Systems
• Proficient in English, both written and spoken

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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