Guest Relations Manager

Il Sereno Lago di Como, 5*luxury Hotel, part of Leading Hotels of the World, 1st Hotel in Italy and 1st Hotel in Europe for Travel and Leisure is looking for a Guest Relations Manager.
As a Guest Relations Manager, you will be responsible for managing the Guest Relation Department and for ensuring that all guests enjoy a positive and memorable experience.
You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner.
We are looking for:
• College degree in hotel management or related field
• Previous experience in Front Office or Guest Services
• Excellent communication skills
• Proficient in English, both written and spoken and a third language
To apply please send you CV and Cover letter to email.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.