Group & Event Management Agent

MINOR HOTELS EUROPE & AMERICAS
Azienda: MINOR HOTELS EUROPE & AMERICAS
Lombardia
Regione: Lombardia - Italia
Assago (MI)
Località: Assago (MI)
Data pubblicazione: 30 Gennaio 2025
2025-01-30
Assago (MI) Lombardia - Italia
Registrati per visualizzare i contatti dell'azienda

Effettua il login per ricevere email con offerte simili

Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

Minor Hotels Europe & Americas is looking for a Booking Agent, responsible for managing group reservations in the Group & Events Management of Minor Hotels for Italy. The ideal candidate has a High School diploma or equivalent.

By reporting to the Manager, her/his main functions will be:

  • Sell rooms and meeting spaces for M&E groups.
  • Answer in a professional, efficient, friendly manner to communications from guests, travel agents, and referral networks.
  • Maintain a positive selling approach to maximize yield.
  • Resolve conflicts, making decisions/negotiating: listen to guests and actively looking for way to help them, choosing the best solution, handling complaints, settling disputes, and resolving grievances and conflicts.

The ideal candidate is proficient with standard office technologies, including Office package. Very good command of English and Italian (spoken and written) is required. Other languages are appreciated. 

The following skills are required: flexibility, stress tolerance, attention to detail, negotiation, creative thinking.

This position will be based in Milan.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Annunci che potrebbero interessarti