Front Office Agent
NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.
She is the hostess for all travellers who value a special lifestyle and the freedom to do what they want at any time. NYX hotels are places to see and be seen, total works of art with a unique mix of creativity, art and design.
Every guest is welcomed by the hotels’ “City Lovers” – locals who experience their city with passion and love and pass this enthusiasm on to their guests.
WHAT WE OFFER
Discounts on accommodation and in Fattal Hotel Group restaurants
Europe-wide networking via the internal employee app “LEAPP”
Support in balancing work and family life
Training and development programs in our Leonardo Academy
YOUR MAIN DUTIES
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and town of Milano
Answer phone calls
BE YOURSELF – Be authentic and yourself
Bachelor’s degree in Hotel Management or Tourism studies
Hospitality is in your veins
At least 1-year experience as front office agent or reception
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good language and writing skills in English and Italian, other languages are a plus
We look forward to receiving your online application as Front Office Agent (d/f/m).
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.