FRONT DESK AND GUEST RELATION INTERNSHIP

Il Sereno Lago di Como, 5 Star Hotel, part of LHW based in Lake Como area is looking for new ambitious candidate for this season.
The position we are looking for is:
Front Desk and Guest relations internship to undertake all receptionist and clerical duties at the desk.
The ideal candidate will have a friendly and easy going personality, able to interact with guests and satisfy their requests. A customer-oriented approach is essential.
Responsibilities:
Keep front desk tidy with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions provide information
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Keep updated records and files
Familiarity with office machines and knowledge of MS Office (especially Excel and Word)
Excellent knowledge of English (oral and written)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.