Commis de Rang

San Clemente Palace Kempinski Venice is a five-star luxury urban resort located on a private island, just ten minutes from Piazza San Marco via complimentary boat. With the San Clemente Church, top-notch event spaces, award-winning dining, spa, pool, sports facilities and a Kid’s Club, unforgettable experiences await our Guests in the number #1 Hotel in Venice and #20 in the world as awarded this year.

We are looking for:

JOB TITLE: Commis de Rang

DEPARTMENT: Food & Beverage

REPORTS TO : Restaurant Manager

NATIONALITY: Eligible for a working permit in Italy

LANGUAGE: Ability to work and communicate in a multinational environment: Italian – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial

Scope of the role

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.

Main Responsabilities

– Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
– A courteous, professional and efficient service is provided at all times.
– All duties and tasks are performed as per the tasks required at the outlet.
– Be knowledgeable of all services and products offered by the hotel.
– Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
– Ensure that the place of work and surrounding area is kept clean and organized at all times.
– Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
– Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
– Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
– Undertake reasonable tasks and secondary duties as assigned by the Department Head.
– Perform any other assigned reasonable duties and responsibilities as assigned.
– Project at all times a positive and motivated attitude and exercise self-control.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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