Cluster Revenue Manager
NH Hotel Group is looking for a Cluster Revenue Manager to join the Revenue team, with a maternity replacement contract
The Cluster Revenue Manager reports directly to the Regional Director Revenue Management and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Managers and the business unit’s marketing, sales & e-commerce departments.
EDUCATION
Degree level – preferably in Tourism, Business Studies, Economics, Business Admin
REQUIRED SKILLS AND KNOWLEDGE
· Organized and methodical
· Highly quantitative analytical skills
· Strategic thinking and mind set
· Commercial sense
· Strong influencing and communication skills
· Proven track record of revenue growth in previous hotels
· Good team player
PROFESSIONAL EXPERIENCE
Minimum 2 years as a hotel Revenue Coordinator or Revenue Manager
MAIN RESPONSABILITIES
Strategic pricing
· Pricing and yield guidelines for rates, room types, and customer segments
· Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments
· Planning, Budgeting & forecasting
· Builds 2 year property revenue strategy & budget proposal, Prepares forecast based on the NH guidelines
· Validates RMS forecast and ensures corrective action to improve the forecast
Daily revenue management optimization
· Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases
· Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning
· Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution
· Responsible for group quotations and related displacement analysis
· Performance, demand & competition analysis
· Carefully monitors market performance, RGI, channel performance
· Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behaviour in feeder markets etc.
· Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.
· Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.)
Communication
· Communicates strategic recommendations to key commercial stake holders, e.g. Regional Revenue Manager and GM, and ensures buy-in and commitment from all involved
· Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings
· Works closely with Revenue Coordinator of his hotel(s), communicates forecast & strategy
GENERAL INFORMATION
· MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems
· Fluent spoken and written English, plus language of the country of residence.
· This position will be based in Assago (MI).
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
