Castello di Casole, a Belmond Hotel
Azienda: Castello di Casole, a Belmond Hotel
Regione: Toscana - Italia
Casole d'Elsa (prov. Siena)
Località: Casole d'Elsa (prov. Siena)
Data pubblicazione: 19 Maggio 2023
Casole d'Elsa (prov. Siena) Toscana - Italia
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The ideal candidate provides friendly, attentive, and timely service to create an exceptional experience for our Guests. His/ her primary objective is to show our Guests such a marvellous time that they will want to return again. He / she is willing to achieve individual and team goals through teamwork and passion.

Reports to Bar Manager.

Main responsibilities:

Responsible for the drinks production and service of main bar and pool bar achieving and maintaining the brand standards and exceeding Guests expectations;

Maintain professional relationships with guests and colleagues;

Compliance with health and safety regulations.

Competencies required

Effective communication: He / she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He / she uses and interprets non-verbal behaviours to enhance understanding.

Emotional intelligence: He / she shows the ability to be aware of, control and express ones emotions and to handle interpersonal relationships. He / she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.

Collaboration: He / she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He / she is willing to continuously develop him/ herself.

Drive results: He / she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He / she demonstrates a sense of urgency and take ownership of one’s tasks and responsibilities.

Adaptability: He / she accepts change and participate in new programs and processes. Is willing to learn new skills and keep up to date with developments in the department. He / she deals with multiple tasks and alters behaviour / priorities as changes occur and remains calm in pressurised situations.

Global perspective: He / she is curious and respectful of all cultures and looks to learn from them. He / she treats each other with respect and inclusiveness regardless of position, level or background.
Fluent in English and Italian

Previous experience in the same position

Good product knowledge
Seasonal Labour contract according to C.C.N.L. Settore Turismo

Complimentary nights worldwide as per Belmond Discovering policy

Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy

Learning & development activities

Career opportunities within Belmond

Complimentary meals on duty

Uniforms dry cleaning

Lodging and residence cleaning for non residents

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

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