Front Desk Agent
We are looking for talented Front Desk Agents for The Plein Hotel, a Five-Star Luxury Hotel, member of Small Luxury Hotels of the World, situated in the centre of Milan.
General
Very good command of English and Italian (spoken and written)
General knowledge of hotel departments
Excellent guest service skills
Knowledge of computer programs utilized in property management
Knowledge of Opera Cloud PMS will be considered a plus
Able to work a flexible schedule, including weekends and holidays
Must be able to stand for an eight-hour shift
Job Specific
Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
Obtain necessary credit and payment information from guests
Provide check cashing and foreign currency conversion for hotel guests
Coordinate with other hotel departments to satisfy guest requests
Provide detailed information about hotel facilities and operating hours
Perform check-out and cash handling activities
Executes emergency procedures in accordance with hotel standards
Attends all appropriate hotel meetings and training sessions
Complies with all hotel standards, policies, and rules
Complies with Small Luxury Hotels of the World standards, policies, and rules
Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91 e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
Si autorizza il trattamento dei dati personali presenti nel curriculum vitae inviato, ai sensi del Decreto Legislativo 30 giugno 2003, n. 196 e del GDPR (Regolamento UE 2016/679).
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
