trovalavoro

TROVALAVORO BELMOND

Belmond Hotel Caruso Belmond Hotel Cipriani Belmond Grand Hotel Timeo Belmond La Residencia Belmond Hotel Splendido & Splendido Mare Belmond Villa Sant'Andrea Belmond Villa San Michele

Maitre Sommelier

STRUTTURA: Belmond Villa Sant'Andrea
LOCATION: Sicilia
CATEGORIA: Ristorazione / Sala
DATA PUBBLICAZIONE OFFERTA: 08-01-2018
EMAIL PER INVIO CV: recruitment.ita@belmond.com

The ideal candidate is willing to provide excellent and personalized guest's experiences. He / she should have exceptional taste and exemplary customer service skills. He / she is responsible for the selection of wines and their service throughout the Food and Beverage operation, including banqueting.
Reports to Restaurant Manager.

Main duties & responsibilities:
•Anticipate guests needs and handle guest complaints, providing an excellent and personalized guest experience according to our service standards;
•Cooperate with the F&B Manager for staff development and to develop special events about wine for our Guests;
•Maintain a professional relationship with guests and colleagues;
•Inventory and requisitions: assist in monitoring stock levels and ordering replacement deliveries. Avoid any waste;
•Continuous professional development of self and others;
•Compliance with health and safety regulations.

Competencies required:
•He / she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He / she uses and interprets non-verbal behaviours to enhance understanding. He / she regularly solicits input from the team, peers and external resources. He / she shares information across the business in a timely manner to inform better decisions.
•He / she takes on challenges in a confident manner and uses emotional skills to identify problems and resolve them. He / she seeks feedback about own performance to enhance self-awareness. He / she coaches the team to improve how their behaviours impact others;
•He / she is a role model for teamwork, and proactively goes out of ones way to help others. Shares successes and credits with the team. He / she actively develops team members and hold themselves and others accountable. He / she is willing to maintain and create a strong team to optimize the cooperation;
•He / she adjusts approach and leadership style to suit cultural differences of colleagues globally. Incorporates global factors when creating solutions and making decision.

We require:
•Fluent in Italian and English. Third language preferred.
•Sommelier AIS or FISAR;
•Professional knowledge of Italian cuisine and Italian & International wines;
•Exceptional customer service skills;
•Professional experience within the same role in deluxe hotel or restaurant;
•References.

We offer:
•Seasonal Labour contract according to C.C.N.L. Settore Turismo;
•Food & Lodging for non residents;
•Learning & development activities;
•Career opportunities within our Hotels cluster.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali ex D.Lgs. 196/2003 e saranno utilizzati esclusivamente per la selezione in corso.
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